Personal Data Privacy Policy

This Personal Data Privacy Policy of LLC Zvezda Baikal (hereinafter referred to as the Privacy Policy) is approved in accordance with Clause 2 of Article 18.1 of the Federal Law "On Personal Data" and applies to all personal data that LLC Zvezda Baikal (hereinafter referred to as the Operator) can receive from the subject of personal data, as well as any programs and products posted on the Operator's website. The Privacy Policy applies to personal data received both before and after the approval of this Policy. This Privacy Policy is a publicly available document declaring the conceptual foundations of the Operator's activities in the processing and protection of personal data.


1. DEFINITION OF TERMS

1.1. The following terms are used in this Privacy Policy:
1.1.1. "Site Administration" – authorized employees of the site management, acting on behalf of the Operator, who organize and (or) process personal data, as well as determine the purposes of personal data processing, the composition of personal data to be processed, actions (operations) performed with personal data.
1.1.2. "Personal data" means any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).
1.1.3. "Personal Data processing" means any action (operation) or set of actions (operations) performed by the Operator with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" is a mandatory requirement for the Operator to prevent their intentional dissemination without the consent of the subject of personal data or the presence of other legal grounds.
1.1.5. "Site User (hereinafter referred to as User)" – an individual subject of personal data who has access to the site via the Internet and uses this site for their own purposes.
1.1.6. "Cookies" is a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request each time when trying to open the page of the corresponding site.
1.1.7. "IP address" is a unique network address of a node in a computer network built using the IP protocol. 2.


GENERAL PROVISIONS

2.1. The User's use of the website means acceptance of this Privacy Policy and the terms of processing of the User's personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the site.

2.3. This Privacy Policy applies only to this website. The site Administration does not control and is not responsible for third-party sites to which the User can click on the links available on this site.

2.4. The site Administration does not verify the accuracy of the personal data provided by the Site User.


3. SUBJECT OF THE PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the Site Administration for the intentional non-disclosure of personal data that the User provides at various requests of the Site Administration (for example, when registering on the site, placing an order, subscribing to notifications, etc.).

3.2. The personal data allowed to be processed under this Privacy Policy is provided by the User by filling out special forms on the Website and usually includes the following information:
3.2.1. the User's surname, first name, patronymic;
3.2.2. User's contact phone number;
3.2.3. e-mail address (e-mail);
3.2.4. the User's place of residence and other data.

3.3. The site administration also makes efforts to protect Personal Data that is automatically transmitted during the visit of the site pages: IP address; information from cookies; information about the browser (or other program that accesses the site); access time; visited page addresses; referrer (address of the previous page), etc.
3.3.1. Disabling cookies may result in the inability to access the site.
3.3.2. The Website collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the correctness of operations.

3.4. Any other personal information not mentioned above (purchase history, browsers and operating systems used, etc.) is not subject to intentional disclosure, except as provided in paragraphs 5.2. and 5.3. of this Privacy Policy.


4. PURPOSES OF COLLECTING USER'S PERSONAL INFORMATION

4.1. The Site Administration may use the User's personal data for the purpose of concluding, executing and terminating civil law contracts, namely:
4.1.1. Identification of the User registered on the site for placing an order and (or) concluding a Contract.
4.1.2. Providing the User with access to personalized website resources.
4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the site, the provision of services, processing requests and requests from the User.
4.1.4. Determining the location of the User to ensure security, fraud prevention.
4.1.5. Confirmation of the accuracy and completeness of the personal data provided by the User.
4.1.6. Creation of an account for making purchases, if the User has agreed to create an account.
4.1.7. Notifications of the Website User about the Order status.
4.1.8. Processing and receiving payments, confirmation of tax or tax benefits, contesting the payment, determining the right to receive a credit line by the User.
4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the site.
4.1.10. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the site or on behalf of the site's partners.
4.1.11. Carrying out advertising activities with the consent of the User.
4.1.12. Providing the User with access to third-party sites or services of partners of this site in order to receive their offers, updates or services.


5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The processing of the User's personal data is carried out without time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools.

5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User's requests made on the site, within the framework of the Public Offer Agreement.

5.3. The User's personal data may be transferred to the authorized state authorities only on the grounds and in accordance with the procedure established by the current legislation.


6. OBLIGATIONS OF THE PARTIES

6.1. The User undertakes to:
6.1.1. Provide correct and truthful information about personal data necessary for using the site.
6.1.2. Update or supplement the provided information about personal data in the event of a change in this information.
6.1.3. Take measures to protect access to your confidential data stored on the site.

6.2. The site Administration undertakes:
6.2.1. Use the information received exclusively for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Not to disclose the User's personal data, except for clauses 5.2. and 5.3. of this Privacy Policy.
6.2.3. To block personal data related to the relevant User from the moment of the request or request of the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of identification of false personal data or illegal actions.


7. RESPONSIBILITY OF THE PARTIES

7.1. The Site Administration is responsible for the intentional disclosure of the User's Personal Data in accordance with applicable law, except for the cases provided for in paragraphs 5.2., 5.3. and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of Personal Data, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. It was received from a third party before it was received by the Site Administration.
7.2.3. Was obtained by third parties through unauthorized access to the site files.
7.2.4. Was disclosed with the consent of the User.

7.3. The User is responsible for the legality, correctness and truthfulness of the Personal Data provided in accordance with the current legislation.


8. DISPUTE RESOLUTION

8.1. Before going to court with a claim on disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, notifies the applicant of the claim in writing about the results of the consideration of the claim.

8.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation.

8.4. The current legislation applies to this Privacy Policy and the relationship between the User and the Site Administration.



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